Privacy policy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use and protect your information when you visit our website, make a purchase or interact with our services.

1. Information We Collect

When you visit our website or place an order, we may collect information such as your name, email address, phone number, billing address, shipping address, order details and other information necessary to provide our services.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders.
  • Provide order and shipping updates.
  • Respond to customer service requests.
  • Improve our website, products and services.
  • Prevent fraudulent or unauthorized transactions.
  • Send marketing communications where permitted or consented to.

3. Payments

Payments are processed through secure third-party payment providers. We do not directly store complete payment card information on our website. Payment providers may process your information according to their own privacy and security policies.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, maintain shopping sessions, understand website usage and improve your shopping experience. Certain advertising or analytics technologies may also be used where permitted by law.

5. Sharing of Information

We may share necessary information with trusted service providers that help us operate our store, including payment processors, shipping and delivery partners, website service providers and analytics providers. We may also disclose information when required by applicable law.

6. Data Security

We take reasonable administrative and technical measures to help protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information. You may contact us to submit an applicable privacy request.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of websites operated by third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal requirements. Updated versions will be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the details provided on our Contact Us page.